1. Envision your final form, and plan towards it.
Hypergrowth companies don’t happen by chance. It’s extremely rare for people to organically scale a business in a chaotic, random way, hiring employees just in time to do jobs that were made up yesterday. Far better is the architect who creates a vision for how his or her company will look at 5x, 10x, 20x, 100x, and carefully scales according to that plan. Be the architect, not the juggler.
2. Become an effective over-communicator.
Building and managing marketing teams in an office is challenging enough. Now swap the office for a remote work environment, the cubicle for a Slack channel, and real human beings for online avatars and emojis. The opportunities for miscommunication can be endless, and we found it extremely important to establish clear communication protocols from the very beginning. We learned quickly how important it was to set up clear online availability and response standards across all the team members, and to include that as a standard part of Galactic Fed's work culture. Like traditional brick and mortar businesses, we also made sure that all of our staff have the tools and tech they need to do a great job, training tips for online business communication into training from the beginning, and tweaking as we grew more used to day to day work.
3. Organize your org from day 1.
From assigning names and Slack channels, and Google doc formats, to building standardized internal and client-facing documents, to building project delivery schedules and specs, nailing down a tight organizational structure for your remote company is absolutely key, more than ever when coordinating with teams spread on other continents and time zones. Running a tight ship often means that we are able to ask a team member something just once, and get a response without the need for back and forth clarification.